Return & Exchange Policy

Return & Exchange Policy

At TAHERA, every piece of jewelry is handcrafted with care. We want you to love your purchase, but if there’s an issue, we’re here to help.

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📅 Eligibility for Returns & Exchanges

We accept returns and exchanges within 7 days of delivery.

The product must be unused, unworn, and in its original packaging with all tags intact.

Proof of purchase (order confirmation or invoice) is required and a video of unboxing is mandatory.

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💰 Refund Process

Refunds are processed only for damaged or defective products received.

Once approved, refunds will be initiated to your original payment method within 5–7 business days.

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🔄 Exchange Process

Exchanges are possible for a different design of the same or higher value (price difference to be paid).

Once we receive and inspect the returned item, your replacement will be shipped within 2–3 business days.

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💬 How to Initiate a Return or Exchange

Email us at taheraonlinedeals@gmail.com or WhatsApp at +91-9033318372 with your order number and reason for return/exchange.

Our team will confirm eligibility and guide you through the next steps.